Made-to-measure service agreements from Endress+Hauser

With 60 years’ experience in industry, Endress+Hauser understands what you need from a service agreement.

The company's 'made-to-measure' service agreements shouldn't just be viewed as an insurance package but also as a means to achieving maximum value from your measurement devices. Free on-site surveys can be conduct to enables Endress+Hauser to determine a precise equipment list as well as tooling and access requirements.

Benefits

Increase production uptime/plant availability.
Ensure the quality of your measurement.
Increase the longevity of devices.
Meet legislative requirements.

Unique solutions for unique customers

Customers' requirements are incredibly varied and this diversity is reflected in the service agreement packages offered. Unlike a simple warranty, a service agreement offers far more than the repair of a failed device. In addition to regular, planned checks, there is also an on-going support option which would, for example, cover cost calls in the event of an unexpected breakdown and keep upheaval to a minimum. A technical support line is available 24/7 for service agreement holders.

Flexible for the future

As new devices are added, Endress+Hauser can ensure that they’re integrated into the existing agreement and given a single renewal date, removing unnecessary administration.

Crucially, service agreements allow Endress+Hauser to plan in advance, ensuring the allocation of necessary resources and can offer price incentives, for example a 10% reduction for an up-front three-year Service Agreement.